Include Your Order
Add your order number whenever your request relates to an existing purchase.
Submit a Support Request
PRIVATE & PERSONAL CUSTOMER CARE
Contact Tinglise Support
Tell us what happened and what you need. Our care team will review the details and guide you through the next step.
Typical reply within 1 business day
Describe the Issue
Tell us what happened, when it happened, and the outcome you are hoping for.
Add Helpful Evidence
Photos, screenshots, and tracking details can help our care team respond faster.
TINGLISE SUPPORT
One Message.
All the Right Details.
A clear request helps us understand your situation and connect you with the right member of our care team. Include the product, order number, relevant dates, and the outcome you would like.
01
Direct to Our TeamMessages are handled by Tinglise Customer Care.
02
Helpful AttachmentsPhotos and screenshots can clarify product or delivery issues.
03
Private by DesignNever include passwords or complete payment card details.
Protect Your Information.
Never send passwords, one-time codes, or complete payment card numbers. Tinglise Support will never ask for them.
NEED HELP NOW?
Reach Our Care Team Directly.
Include your order number and a clear description whenever possible. For product issues, photos are especially helpful.
support@tinglise.com