Questions before ordering, help with an existing order, or product support—our team is always here to help.
Click the chat bubble in the bottom-right corner of the page to start a conversation.
Online supportIf we miss your call, leave a voicemail with your name, email, and order number.
Call now →Best for order details, photos, documents, and technical or product support.
Write an email →Choose the channel that fits your question. Live chat is the quickest option, while email is best when you need to share order details or attachments.
Tell us which product or configuration you are considering. We can help with options, production, and delivery questions.
Send your order number, tracking details, and a concise description of what you need help with.
Our international offices support business operations, product development, and customers around the world.
We aim to reply to emails within 24 hours. Live chat is usually the quickest way to reach us during service hours.
Include your order number, the email used at checkout, and a short description. For a product or delivery issue, attach clear photos or video.
Yes. Share the product or configuration you are considering and our team will help explain available options.
Contact us promptly, keep all original packaging, and send clear photos or video of the carton, shipping label, product, and issue.
Click the chat bubble at the bottom-right of the page, or email support@tinglise.com. Our customer care team will guide you.
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